Essential Information for Your Visit
Here's everything you need to know before your visit to ensure a seamless and productive experience at our studio.
AMENITIES
Wi-Fi: Complimentary Wi-Fi is available across all of our studios.
Studio One, Studio Two & Studio Three: Star Lane Guests — no password required.
Studio Four: Montierworks Guests — no password required.
Toilets: Toilets are located a short walk from each of our studios. When you arrive, a member of the team will direct you to the nearest facilities.
STUDIO TOURS
Appointments can be booked as little as 24 hours in advance. Therefore for last minute bookings we cannot guarantee a studio tour. To arrange a studio tour you can contact us and we will let you know if there’s any availability for us to schedule a studio tour(s).
ORGANISATION + CLEAN UP
Setting up and breaking down what is needed for your shoot must be accounted for in the amount of time you reserve. Please book more than your “shoot time” to make sure you are in and out on-time. For clean-up, please refer to the reference photos of the studio for how the studio should look when you leave. Please take out what you bring in - including hangers, boxes, props, florals, etc.
If there is an appointment directly after you, we will let you know. If there is not, we will also let you know so you can add more time during your session if needed (please refer to our individual studio web pages for their specific overtime rates).
If you are late leaving the studio, you will be billed a late fee equal to the overtime rate.
REFUNDS + RESCHEDULING
No refunds are given for cancellation. We can reschedule your appointment for another date if given at least 14 days notice prior to the original hire date or else this option will not be available. In the event of any successful rescheduling, only one reschedule will be granted whereby a new reschedule date must be confirmed, after this there will be no option to reschedule the same booking again.
ARRIVALS + WAITING AREAS
Studio One, Studio Two and Studio Three have shared waiting areas within their respective buildings. Studio One has its own building waiting area, while Studio Two and Studio Three share the same waiting area.
As these areas are shared with other businesses, a maximum of three people may wait at any one time and only for short periods. We kindly ask that anyone using the waiting areas does so quietly and respectfully.
Studio Four does not have a waiting area. Please arrive at your confirmed booking time, as we’re unable to accommodate early arrivals inside the building. During your booking, all guests must remain within the Studio Four space.
HOURS
Studio One – Four:
Monday – Friday: 9AM – 9PM
Saturday: 10AM – 10PM
Sundays:
Studio Three: 10:30AM – 8:30PM
Studio One, Studio Two and Studio Four are not normally open on Sundays. If you require a Sunday booking in one of these studios, please give us a call and we’ll be happy to see if we can accommodate your request.
NO SMOKING
Smoking and vaping are not permitted inside any of our studios or studio buildings. This includes cigarettes, e-cigarettes and vapes.
Any evidence of smoking inside the studio may result in additional cleaning charges and/or the booking being terminated.
PARKING
Studio One, Studio Two & Studio Three
Metered street parking is available on Cody Road, directly across from the studio buildings in the bays marked in white. Additional parking is available further down Cody Road on South Crescent (first left) and North Crescent (first right).
Studio Four
On-street parking is available on Wyke Road and the surrounding roads. Alternatively, St Marks Gate Car Park is approximately a five-minute walk from the studio. Please note that the car park closes in the evening, so it may not be suitable for bookings finishing later in the day.
CONTACT US
Email
info@queststudios.co.uk
Phone
+44 7983580297
Locations:
Studio One - Three:
8/12 Cody Road, Canning Town
E16 4SR
Studio Four:
Monier Works, 7 Casings Way, Fish Island
E3 2TH